Frequently Asked Questions


What is Simple Donation?
Joy Church uses a Christian payment processing company for online donations named Simple Donation. Simple Donation (also known as 440 West, LLC) is used and trusted by many other churches and some very well known larger churches that we respect. Joy Church has already been using Simple Donation for other online event payment and WCBI class registration payment processing for years. For more information about Simple Donation, click here to go to their website.

How does Online Giving Work?
By using the secure Simple Donation form, you will be given the option to use a Bank Account/ACH (electronic check), Credit/Debit Card, Apple Pay or Google Pay to donate. Your bank account and/or credit card information is not sent to Joy Church, but only to Simple Donation. Simple Donation acts as the "middle-man" or processor for you in online transactions. You give your information in the form and Simple Donation makes the transaction and then notifies Joy Church that you have made a contribution, and passes along the funds to Joy Church seamlessly and immediately. Once fully processeed all gifts will be displayed on your banking history as Joy Church International.

What is Bank Account or ACH?
ACH is short for Automated Clearing House and this is the same as using an electronic or digital check instead of a paper check. Using our simple Donation form, processing fees on ACH are only $1 per transaction. Therefore, ACH can save Joy Church significant costs in processing fees, allowing us to use more of your giving to serve and reach more people with God’s Word. All other forms of digital giving will be processed at fees of 2.5% and $0.50 per transaction.

How do I use text-to give?
From your phone, simply text the word Give to 615-857-3300. You will then be asked how much you would like to give. When you reply the first time, you will be sent a link to our mobile simple donation form and will be able to validate your gift amount and add your bank account information (for ACH giving) or Credit card information

Can I mail in a Check?
Yes. Any check made payable to "Joy Church" can be sent to the following address:

Joy Church
c/o Accounting Dept.
P.O. Box 247
Mount Juliet, TN 37121

Please note: Joy Church does not solicit funds via email or text message. Any message requesting donations or financial information claiming to be from Joy Church is not genuine. The board of directors reserves the right to appropriate designated donations where needed. If you have any further questions or need assistance, please feel free to contact us.

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